Field Officer - Kebumen Area

Join Home Credit as a Field Officer in the Kebumen area and play a pivotal role in ensuring customer satisfaction and operational excellence. This position offers a dynamic work environment where you will engage directly with customers, verify information, and collect data to support our lending operations. As a Field Officer, you will be the face of Home Credit in Kebumen, building strong relationships with our customers and driving our mission to provide financial inclusion.

In this role, you will be responsible for visiting customers to verify their loan applications, assess their financial situations, and ensure compliance with our policies. You will use tools like Home Credit's proprietary software to document your findings and maintain accurate records. This is an opportunity to grow your career in the finance industry while making a tangible impact on the Kebumen community.

📋 Tanggung Jawab Pekerjaan

• Visit customers to verify loan applications and assess financial situations
• Collect and document data using Home Credit's proprietary software
• Ensure compliance with Home Credit's policies and procedures
• Build and maintain strong relationships with customers
• Provide excellent customer service and support
• Conduct regular follow-ups to monitor customer progress
• Collaborate with the team to achieve operational targets
• Participate in training and development programs to enhance skills

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar role in the finance or credit industry
• Strong communication and interpersonal skills
• Familiarity with Home Credit's products and services
• Ability to work independently and as part of a team
• Proficient in using Microsoft Office Suite
• Valid driver's license and reliable transportation
• Ability to travel and work in various locations within Kebumen
• Passion for financial inclusion and customer satisfaction

🛠️ Keahlian

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